Privacy Policy

1. Data Controller

The entity responsible for data processing is:

Matos Liceia Home – Rui M. Liceia
Neuenhof AG, Switzerland
info@liceiahome.com
CHE-488.698.737

For matters related to your data subject rights, you may also contact us at:
dpo@liceiahome.com.

2. Scope of Application

Our services (including the online shop) are intended exclusively for customers with residence or delivery address in Switzerland.
Delivery abroad is not possible.

The EU General Data Protection Regulation (GDPR) does not apply, as our offer is directed solely at individuals with residence or delivery address in Switzerland.
All data processing is carried out exclusively in accordance with the Swiss Federal Act on Data Protection (FADP; SR 235.1).

Other language versions of this Privacy Policy are provided for information purposes only. The German version is legally binding.

3. Collection and Use of Data

We process personal data to operate this website, provide our services, and improve user experience.

Website Analytics

When visiting our website, our hosting provider Squarespace automatically collects the following information to analyze user behavior and improve usability:

  • Browser, network, and device data

  • Pages visited before and during your session

  • IP address

  • Usage details (clicks, links, page views, scrolling behavior, search queries, timestamps)

This information is evaluated by Squarespace in anonymized form to gain insights into website usage and traffic.

Cookies

Our website uses cookies and similar technologies:

  • Necessary cookies (always active): required for Squarespace to operate the website securely and ensure functionality.

  • Analytics & performance cookies (only with your consent via our cookie banner): used to measure traffic and usage.

  • You can disable cookie storage in your browser, which may, however, limit the use of our website.

For more details, see the Squarespace Cookie Policy.

Orders & Checkout

When placing an order, we collect the following personal data to process your purchase:

  • Billing and shipping address

  • Contact details (name, email, phone number)

  • Order details (e.g., product size)

These data are shared with:

  • Squarespace: for shop functionality

  • Stripe: for payment processing (see Stripe Privacy Policy)

  • Google Places API: for address autocomplete at checkout

Abandoned Carts

If you add products to your cart but do not complete the purchase, you may receive an automatic reminder email within 24 hours, provided that:

  • You entered your email address during checkout or logged in,

  • The product is still available,

  • You left the site without completing the purchase.

You can unsubscribe from these emails at any time via the unsubscribe link.
If you abandon the checkout process, we store your cart data to make it easier for you to resume your order.

Transactional Emails

We send you transactional emails related to orders or account activities, such as:

  • Account creation, confirmation, or password reset

  • Order confirmation

  • Shipping notifications

These messages are required and cannot be unsubscribed from. They are sent via Squarespace on our behalf.

Contact Forms

When using our (contact) forms, we process the personal data and other information you provide to respond to your inquiry.

Fonts and Third Parties

Our website uses Google Fonts and Adobe Fonts. These providers may process IP addresses, browser, and device data to correctly display fonts on your browser and/or device.

4. Newsletter

When you subscribe to our newsletter, we collect your email address.
The newsletter is sent via Squarespace Ireland Ltd., Dublin, Ireland.

Your data are used exclusively to inform you about news, offers, and updates regarding our products.
You can unsubscribe at any time via the unsubscribe link included in each email.
After unsubscribing, your email address will be deleted from our distribution list.

5. Marketing Emails

With your consent, we may occasionally send you separate marketing emails about our products and services.
You can withdraw your consent and unsubscribe from marketing emails at any time by using the unsubscribe link included in each message.
These emails are also sent via Squarespace.

6. Data Storage

  • Analytics and usage data: stored by Squarespace as long as necessary for the service.

  • Order and transaction data: stored in accordance with statutory retention obligations (commercial and tax law).

  • Newsletter data: deleted immediately after unsubscribing.

  • Personal data: stored only as long as necessary for the purposes for which they were collected. After the retention period, data are deleted or anonymized.

7. Data Transfer Abroad

Our service providers (e.g., Squarespace, Stripe, Google, Adobe) are partly based in the USA or other countries outside Switzerland.
This may result in the transfer of personal data to countries that do not provide an equivalent level of data protection.

Where these providers apply Standard Contractual Clauses (SCC) or comparable safeguards, we rely on them to ensure an adequate level of protection.
For more details, please refer to the respective providers’ privacy policies.

8. Data Security

We implement appropriate technical and organizational measures (TOMs) to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Our security measures are regularly reviewed and adapted to current technological standards.

9. Your Rights

You have the right at any time to:

  • Request information about the personal data we store,

  • Correct inaccurate or incomplete data,

  • Request deletion of your data, unless legal retention obligations prevent this,

  • Object to the processing of your data,

  • Request the transfer of your personal data in a commonly used electronic format (data portability).

To exercise your rights, please contact: dpo@liceiahome.com

10. Applicable Law

This Privacy Policy is governed exclusively by the Swiss Federal Act on Data Protection (FADP; SR 235.1).

Last updated on October 2025.